EUAM training for officers of Kyiv Patrol Police Administrative Services HallApril 12, 2016
They face people who violate the law or traffic rules every day. The staff of the Kyiv Patrol Police Administrative Services Hall is undergoing Communication Soft Skill Training organised by European Union Advisory Mission Ukraine.
How to communicate with a visitor in a friendly manner, how to overcome a conflict situation, how to deliver citizen-oriented service and how to become resistant to stress? These are the main topics of the training.